HMRC issues its 2009/10 Business Plan

HMRC has now issued its 2009/10 Business Plan setting out its vision and strategic objectives. These include:

  • improving customers experience of HMRC
  • improving professionalism

It is an interesting read but I will be watching the delivery.

For further information see http://www.hmrc.gov.uk/about/business-plan.htm.

Comment on this blog in the space provided below, or visit my profile for details of how to contact me. 

Cathy Corns is a Corporate Tax partner at Mercer & Hole. 

 

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